Returns & Exchanges
At ECO-WORTHY, we are committed to sustainable fashion and want you to love your purchase. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original eco-friendly packaging, ensuring all tags are attached and the garment is in its original, unworn state.
- 3.Print and Attach Label
Download your prepaid carbon-neutral shipping label from the portal, print it out, and securely attach it to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.